Website: www.smuhsd.org
Website Design: Planning Survey
In order to better understand the users for the district’s website, it is important that the content experts from the respective areas/departments share their knowledge and expertise before beginning the design process. Since there is no task that is too small, individuals are encouraged to provide feedback. In addition, it is encouraged that departments can discuss with each other their ideas and their insights based on their interaction with the people that they come into contact with in their department.
- Who are the intended users to use the website?
- What type of information do they need?
- What type of tasks do the users need to accomplish?
Through the process of understanding who the users are and their intentions or assumptions there can then be created considerations for the following:
How to best design the layout and the navigation to guide and to assist the user through the website to areas that pertain to them.
What is the best way to create a clear context for the content including the relationship between the information/resources and the department/school site.
How to provide the appropriate means for a user to accomplish a task through the website and reasonable alternatives based on who the users are.
Included is the survey that can be downloaded, printed out and returned as a hardcopy. Thank you for your participation!
Questions or concerns?
Please contact Lina Lin,
Document Production & Graphic Design Specialist
Print Shop/Word Processing D.O.
E-mail: llin@smuhsd.org
Phone ext: 2231
Website: www.smuhsd.org
Website Design: Planning Survey
The Web Site look and feel that is presented can be important part in the impression that is given. Similar to when someone looks for a home, the surroundings can cause a person to make assumptions about the area or the neighborhood. In order to make the right impression, it is important to be aware of what the person is looking for.
Survey Questions: Purpose of the Website
- In your view, how would the district like to be presented/perceived by the public -- including parents, students or community members? For example, is the district seen as professional or family-oriented; traditional or innovative; competitive or community-focused; and compassionate or objective/fair-minded?
- Describe the type of image that is desired to be presented to the public in terms of representing your department. For example, is it more important for your department to be viewed as efficient or being accommodating?
- What kinds of needs or requirements are there for of the department that needs a web presence? For the people who use the website?
Please attach additional pages or samples if necessary.
Website: www.smuhsd.org
Website Design: Planning Survey
Describe a task, a process or a procedure that may commonly take place within your department/area. How is this task, process or procedure normally accomplished? For example, what kind of information do people request from your department or area. Who are the people that request this information?
After you describe the task, please respond to the following questions as completely as possible. If there is more than one task, process or procedure, please copy and use the survey below.
Survey Questions: Website Users
- Describe the task, the process or procedure.
- Describe the person requesting the information.
- What are the common questions, needs or concerns does the person requesting the information have?
- What are the common documents, forms or resources that are requested and are these currently available on the website
- How can the person find support for the documents or resources within your department? Who do they contact and by what means? If the contact person’s name, phone number and e-mail were provided, who would the appropriate person(s) be.
Please attach additional pages or samples if necessary.
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